Avoid The Four Star Trap: A Steamboat on Lake Maggiore

Let me say something in defence of the four star hotel, before I bury it.

There is nothing wrong with a four star hotel. Nothing. They are clean. The bed is decent. The room contains everything you need and absolutely nothing you'll remember. They occupy good spots. The booking will not let you down, and you will not complain about it, and you will not think about it again for the rest of your life.

That's the trap. Not badness — forgettability. The four star hotel is the beige sedan of travel accommodation. It works perfectly and means nothing. Ask yourself, honestly: of all the four star hotels you've stayed in, how many can you actually picture? How many became part of the story you tell about the trip, rather than the logistics you've deleted?

Next time you travel, dig a little further. I say this with the conviction of a recent convert.

Lake Maggiore. A special occasion. The kind of trip where effort is not optional, where the booking itself is part of the gift.

We stepped out of the train station at Arona and there it was, immediately, right on cue: the four star hotel. Standing there in all its competent adequacy. And here's the thing — it was fine. I looked at it and recognised it as exactly what I expected to see outside a train station in a lakeside town. In another life, on another trip, I'd have booked it without a second thought and it would have been clean and decent and gone from my memory before the return flight landed.

But this was a special occasion. And my travel partner, it turns out, had been doing her homework.

Because we walked past the four star hotel. Past it. Toward the water.

Hotel Piroscafo. A 1912 steamboat, converted into a hotel, sitting on Lake Maggiore.

Let me repeat that for the people at the back: a steamboat. Built in 1912. You don't check in so much as get welcomed aboard, which is a phrase no four star hotel has ever earned the right to use.

The room had more character than every four star hotel I've ever stayed in, combined. Over a century of history in the timber and the curves of the thing, the sense of sleeping inside an object with a past rather than a unit with a room number.

And the balcony. The balcony had a hot tub overlooking the lake. I want to be measured and journalistic about this, but there is no measured way to describe sitting in hot water on the deck of a 1912 steamboat while Lake Maggiore does its evening performance in front of you. There's a point where accommodation stops being somewhere to sleep and becomes the destination itself. This was several points past that.

The staff had been told it was a special birthday, and they responded like it was a mission briefing. Could not do enough. Not the rehearsed, corporate "we've noted your special occasion" of the big chains — a printed card and a sad plate of strawberries — but actual, personal, relentless hospitality. A welcome bottle of prosecco was waiting in the room, alongside a plate of cheese and salami — the kind of arrival spread that says sit down, you're not going anywhere for a while, and immediately makes every hotel that ever left you a bottle of still water look like it wasn't really trying.

Dinner that evening in the restaurant became a gentle, escalating contest: how much of the menu could we work through versus how many tasters — food and drink — the chef could keep sending out. I'm not sure who won. I'm not sure the concept of winning survived the evening. Plates kept arriving. Glasses kept appearing. The kitchen seemed personally invested in the project of making sure we missed nothing.

And then the morning. The breakfast just kept coming. Wave after wave of it, the staff cheerfully testing the structural limits of our waistbands, apparently operating on the principle that nobody should leave a steamboat capable of buttoning their trousers comfortably.

Here's the measure of the thing, and it's the only measure that matters:

We went to Lake Maggiore. The lake is magnificent. The towns are beautiful. And yet when we talk about that trip — when the story gets told — the Hotel Piroscafo is the central story. Not the backdrop. Not the logistics. The story itself.

No four star hotel has ever been the story. That's not what they're for. They're for not being a problem.

But a hundred-and-something-year-old steamboat with a hot tub on the balcony and a chef on a mission? That's what travel accommodation looks like when it matters.

Dig a little further. Walk past the hotel by the station. The jackpot is usually just down by the water.

Colin Butler

Colin Butler is a podcaster, journalist, blogger and IT industry professional with over 15 years of IT experience.

http://www.colinbutler.net
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